FAQs

More information on Burro Outdoor Gear policies, brand, and community.

When was Burro founded?

Burro Outdoor Gear was founded in the fall of 2020 by two graduate students at the University of Virginia.

What is Burro's return policy?

Returns will be honored if something does not fit correctly or if a customer is dissatisfied with a product. Burro wants to get you the best gear so will work with you to to either get you the right size or refund you site credit. If you have a need head to the Burro returns center here.

How are Burro products made?

Burro Innovation Lab products are designed and produced in Charlottesville, Virginia through a rigorous process of iterative testing. 

Currently we have a trusted design partner in Austin, TX and a trusted manufacturer in China for our professional grade products. Our production partners overseas are credentialed, produce garments ethically, and pay their labor a fair wage. We should also note that after doing our due diligence they are the most skilled at producing our types of products. Please reach out if you have questions.

Can we collaborate with Burro?

Yes! We love working with interesting and amazing people. Please reach out through our contact form to get in touch about building something interesting and fun together.