FAQs


More information on Burro Outdoor Gear policies, brand, and community.

When was Burro founded?

Burro Outdoor Gear was founded in the fall of 2020 by two graduate students at the University of Virginia.

What is Burro's return policy?

Returns will be honored if something does not fit correctly or if a customer is dissatisfied with a product. Return shipping is currently not covered by Burro Outdoor Gear and is a customer responsibility. Use the "Contact Us" form to get in touch about returns.

How are Burro products made?

Burro Innovation Lab products are designed and produced in Charlottesville, Virginia through a rigorous process of iterative testing. 

Currently we have a trusted design partner in Austin, TX and a trusted manufacturer in China for our professional grade products. Our production partners overseas are credentialed, produce garments ethically, and pay their labor a fair wage. We should also note that after doing our due diligence they are the most skilled at producing our types of products. Please reach out if you have questions.

Can we collaborate with Burro?

Yes! We love working with interesting and amazing people. Please reach out through our contact form to get in touch about building something interesting and fun together.