FAQs


More information on Burro Outdoor Gear policies, brand, and community.

When was Burro founded?

Burro Outdoor Gear was founded in the fall of 2020 by two graduate students at the University of Virginia.

What is Burro's return policy?

Returns will be honored if something does not fit correctly or if a customer is dissatisfied with a product. Return shipping is currently not covered by Burro Outdoor Gear and is a customer responsibility. Use the "Contact Us" form to get in touch about returns.

How are Burro products made?

Burro Outdoor Gear is designed in Charlottesville, Virginia through a rigorous process of iterative testing. The majority of production is in the United States currently but there is some variance between products.

Can we collaborate with Burro?

Yes! We love working with interesting and amazing people. Please reach out through our contact form to get in touch about building something interesting and fun together.